When the game screen freezes, the most important thing is to determine at what stage it happened: before placing a bet, after clicking Build or while the round was ending. Tower Rush doesn’t have that many actions you can perform, so you need to understand the problem more precisely. If you’ve already placed a bet, don’t start a new round until you’ve checked the result of the previous one.
In Tower Rush there are simple rules: you first place a bet, then add floors using the Build button, and end your participation by clicking Cash Out. Not so difficult but incorrect work of site or app – may add problems. If the glitch occurred before the first Build, that’s one thing, but if it happened during the game, it’s a bigger problem: in this case, you’ll need to determine how that specific round ended.
The game won’t open
If you see only a blank screen instead of the game board, check whether other parts of the site have loaded. This will help distinguish a page issue from a temporary loss of internet connection. Before placing a bet, you can safely perform a few checks:
- refresh the page once;
- wait for the page to finish loading;
- open the game in a different browser;
- check the stability of your Wi-Fi or mobile network;
- close any unnecessary tabs if your phone is running slowly.
If the game screen still hasn’t appeared after 2–3 minutes, copy the text of the message or take a screenshot. Do not install third-party files from search results just because the page isn’t loading temporarily. 1xBet offers direct access to Tower Rush via its website and also provides instructions on how to use the platform’s official app.
Another scenario: the game has opened, but the Build button isn’t responding. Before clicking it again, check whether your bet has been accepted and whether the animation for the previous level is still playing. Two quick clicks in a row during a delay won’t help determine which action the system processed.
Delay after Build or Cash Out
After clicking Build, wait for the floor to be added. If the screen freezes, note the number of floors already built and the bet amount.
In case of a glitch during Cash Out, record the following:
- the time the button was pressed;
- the bet amount in ₹;
- the number of levels;
- the displayed Cash Out amount;
- the message that appeared after pressing the button;
- the change in balance.
Do not draw conclusions based solely on the last frame of the animation. The button may have been clicked, but the page may not have had time to display the result. Conversely, a visible click does not confirm that the action was accepted. Check the round record in your account, and if the result is still unclear, save the data for further inquiry.
If you need to switch to another device
If necessary, you can log in to the same account from another phone or computer. Before doing so, log out of the game on the first device, if it’s still running. This makes it easier to tell which screen shows your current balance and ensures you don’t leave your account open on someone else’s device.
On the new screen, check the following:
- whether you’ve logged into your own profile;
- whether the balance matches your account information;
- whether the last round is listed in the history;
- whether the currency is displayed correctly;
- whether the game buttons are easy to press;
- whether your account is still open on the first device.
If everything works after switching – the problem may have been caused by the browser or device you were using previously. This still doesn’t explain the outcome of the interrupted round – you’ll need to check your account history for that. If the data matches, you can return to the game. If not, it’s best to stop and save both screenshots for further verification.
It’s safe to say that Tower Rush isn’t just a game about a tower. It’s a way to have fun and earn money at the same time. That’s why it’s not great when errors occur. If you switch to another device, you’ll have to start over by verifying your account, rather than beginning a new Build. Then your balance, history, and game mode will show what has already happened and whether you can start a new round without any confusion.
The most important thing is not to lose money, so if a real problem arises that’s difficult to solve, it’s time to call technical support rather than trying to figure it out on your own.
